FXTLEVERAGE customer services department is available 24/5 to assist you.
Efficient & automated process, strict audit to ensure safety, follow-up assistance by specialists, with a variety of deposit and withdrawal channels
If you have any questions or queries, please contact us at anytime
Deposits
DEPOSIT METHOD
ACCEPTED CURRENCIES
FEES AND CHARGES
PROCESSING TIME
CREDIT/DEBIT CARDS
EUR, GBP, USD
NO FEES*
Usually within 30 minutes
E – WALLET
EUR, GBP, USD
NO FEES*
Usually within 30 minutes
BANK TRANSFER
EUR, GBP, USD
NO FEES*
Funds are credited into your trading account within one working day from the time we receive funds into our bank account.
Please Note: FXTLEVERAGE accepts no liability if a client is unable to deposit funds due to technical issues and clients should always make sure they have excess funds available in their account
* If you are using a non-UK debit/credit card there may be instances where a small fee is charged by your provider, which can be refunded to your trading account upon receipt of proof of charges
Withdrawals
WITHDRAWAL METHOD
ACCEPTED CURRENCIES
FEES AND CHARGES
PROCESSING TIME
CREDIT/DEBIT CARDS
EUR, GBP, USD
NO FEES*
1 Working Day*
E – WALLET
EUR, GBP, USD
NO FEES*
1 Working Day*
BANK TRANSFER
EUR, GBP, USD
NO FEES*
1 Working Day*
Please note: Your bank account must be fully verified before submitting a withdrawal request. Funds will be returned to the client’s original payment source used to deposit. For example, if a deposit is made by credit card, funds will be returned to the same credit card.
*Processing time is indicative only, FXTLEVERAGE shall not be held liable for any delay in processing.
All withdrawal requests received on a business day before 2pm (UK time) will be processed on the same day. Any requests received after this time will be processed on the next available working day.
Log in to the secure Client Portal section of our homepage, then click “Deposit”.
You have the choice of depositing funds by ‘bank wire transfer’ or ‘deposit online’, (Credit/Debit Card via card solutions, E-wallet via Skrill & Neteller.)
Through Online Bank Deposit and Bank Wire. (Skrill, Neteller & Safecharge)
Deposit Fees?
Online Bank Deposit: FXTLEVERAGE charges no deposit fees.
Bank Wire Deposit: There are bank remittance charges and potential interbank deposit charges. Please refer to your bank for the actual charges.
Time Needed for Funds Credited into Account?
How long will it take for funds to be credited into my MT4 account?
The fastest way to deposit funds with FXTLEVERAGE is to use a credit/debit card or E-wallet. After succesful authrisation, payment will be credited to your account
within 30 minutes.
To fund your FXTLEVERAGE account you can log in to the client portal on our homepage to make a deposit by credit/debit card or E-wallet card.
Online Bank Deposit: After the remittance is successful, please send your remittance advice to payments.uk@fxtleverage.com.
In your email, please specify your trading account number. Upon receiving your remittance advice with all necessary information, your funds will be credited into your
account as soon as possible. The UK Bank Account cut off is at 15:00. After this time any deposits will be handled the following day.
Bank Wire Deposit: After the remittance is successful, please send your remittance advice to payments.uk@fxtleverage.com.
In your email, please specify your trading account number. It takes around 2 to 5 working days for international bank wire remittance to credit our bank account. As
such we will not credit your trading account until the funds have cleared. Please refer to your bank about the actual time required for processing.
Please note: FXTLEVERAGE does not accept any third-party payments. All deposits should be from your own personal account. We will never accept funds from your friends
or family on your behalf, this also applies to funds from your business account.
Withdrawal Process
How to Withdraw Funds?
Log in to the secure Client Portal section of our homepage, then click “Withdrawal”. In order to improve efficiency, we limit clients to one withdrawal request per day.
Methods of Withdrawal?
Through Online Bank Withdrawal and Bank Wire, Credit/Debit Card and E-wallet. FXTLEVERAGE will always return funds to the original source.
Withdrawal Fee?
Bank withdrawal fee: The bank wire withdrawal is free-of-charge.
How long will it take for funds to be returned to me?
Once the funds from your trading account have been removed, it generally takes around 1 to 3 working days for funds to clear. Please refer to your bank about the actual
time required for processing.
Bank Wire: Once the funds have been removed from your trading account, it takes around 3 to 5 working days for international bank wire remittance. Please refer to your
bank about the actual time required for processing.
E-wallet withdrawal: Withdrawals via this method have no charges involved and funds will be back in your E-wallet within 2 days.
Debit & Credit Cards: Once the withdrawal has been successfully processed. Refunds will take around 2 to 5 days to reach you. Please note if there is a profit made
on your trading account or restrictions which prevent us from returning funds back to your card. We may ask for a valid Bank Statement and return funds to your registered
Bank account. If this occurs you would be contacted by one of our payment team.
Please note: If you withdraw funds while you have open positions, please make sure that pre-payment ratio in your trading account is still higher than 100% after deducting
the withdrawal amount, otherwise we may not be able to process your withdrawal request.
*For further questions, please contact us via our customer service hotline: